zelvai
← All industriesFor independent real-estate agencies

Every enquiry answered within a minute. In the buyer’s language. Even at 22:41.

Your agency’s assistant reads each enquiry, drafts the reply with free viewing times from your calendar, and books the viewing as soon as you approve. You get the alert on your phone; nothing goes out without you.

Free 30-day pilotWe do the setupNo card needed

We wrote to 31 agencies at 22:00, like a buyer abroad would.

A buyer who writes in the evening has usually asked the next agency by morning. Here is what came back.

Same evening0 of 31replied before the next morning
First reply13½ hmedian, for the agencies that replied
No reply at allHalfstill silent one to four days later
With Zelvai< 1 mina draft in the buyer’s language, with free times, waiting for your tap
Zelvai mystery shop, October–November 2026: 31 independent agencies, enquiries in German and English sent around 22:00. Aggregate figures only.
How it works

From enquiry to a viewing in your calendar

Zelvai works with the email and calendar you already use. There is nothing to migrate.

1

Forward and connect

Forward your portal and website enquiry emails to your Zelvai address and connect your calendar. One call with us; we do the setup.

2

Approve the reply

Within a minute the assistant drafts a reply in the buyer’s language, with free times from your calendar. Your phone pings; approve, edit or take over.

3

The viewing is booked

When the buyer picks or names a time, one tap books it. The event lands in your calendar, the buyer gets an invite to answer Yes or No, and reminders go out the day before and two hours before.

The app

One inbox for every enquiry, on your phone and your desk

The Zelvai inbox runs in the browser. Add it to your home screen and it behaves like an app, with alerts.

Inbox with approval

Every conversation in one list, filtered by what needs you. The assistant’s draft waits under the conversation until you approve it.

Alerts on your phone

A push notification the moment a draft is ready or a buyer needs a person, even with the app closed.

Calendar view

The week’s viewings, coloured by the buyer’s answer.

Yes / No invites

The confirmation carries a calendar invite. The buyer’s answer shows up in Zelvai on its own.

Reminders and a report

Reminders to the buyer the day before and two hours before, in their thread and language. A one-page report at the end of the pilot.

Channels and industries

Where enquiries come from, today and next

Email, your website form and a chat on your site work today; Instagram and Messenger are set up with each pilot. Every channel lands in the same inbox.

Enquiries

  • Portal and email enquiriesForward them to your Zelvai address
    Live
  • Website formYour site’s enquiry form, straight into the inbox
    New
  • Website chatA small chat window on your site, one line of code
    New
  • Instagram and MessengerDirect messages to your page; set up with you in the pilot
    Pilot
  • WhatsApp and ViberOn the list after the channels above
    Planned

Calendars

  • Google Calendar, Zoho CalendarFree times read live; bookings written in
    Live
  • Outlook, Microsoft 365, iCloud
    Coming soon

Buyers reply where they like

A buyer’s answer reaches Zelvai and your own mailbox, and stays in one thread: replies, the confirmation and the reminders.

Free pilot

30 days on your real enquiries, free, for ten founding agencies

We set everything up on a 15-minute call, run Zelvai on your real enquiries for a month, and agree one number to judge it by: how fast buyers get an answer and how many viewings get booked.

  • Up to 50 enquiries handled during the pilot
  • Approval on from day one: nothing goes out without you
  • Every reply says it comes from your agency’s assistant
  • Data hosted in the EU; cancel any time and keep the conversation log
Founding price
€99/ month after the pilot

Locked for 12 months. One location, up to 60 enquiries a month.

Regular price €149 / month. Setup fee €300, waived for founding agencies.

Questions

Questions agencies ask us

Will buyers know they are talking to an assistant?

Yes. Every reply says it comes from your agency’s assistant. Anything the assistant cannot answer from the facts you gave it is handed to you instead of guessed.

Do I need to install anything?

No. The inbox runs in the browser on your phone and computer. Add it to your home screen to get alerts like any other app.

Do I need to change my CRM or portal subscriptions?

No. Zelvai reads the enquiry emails your portals already send you and books into the calendar you already use. Writing back to your CRM is planned.

Which languages does it answer in?

The language the buyer wrote in, with dates and day names in that language too. You read and approve every reply in the inbox before it goes out.

What happens if it gets something wrong?

During the pilot nothing is sent without your approval, and you can edit any draft. Every conversation is logged. Switching single steps to automatic comes later, and only when you choose it.

Where is my data stored?

In the EU. We sign a data-processing agreement with every agency and keep only what the conversation needs.

How long does setup take?

One 15-minute call. Email forwarding and the calendar connection are usually live the same day.

Stop losing buyers to slow replies.

Send us your agency name and we will show the assistant answering one of your own listings, in the buyer’s language, in under a minute.

Book a 15-minute demo Pilot