zelvai
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An assistant for businesses that live on enquiries

Every enquiry answered within a minute. The appointment in your calendar.

Zelvai reads each enquiry, replies in the customer’s language, offers free times from your calendar and books the appointment as soon as you approve. One inbox for your team, with alerts on your phone. Nothing goes out without you.

Choose your industry Book a 15-minute demo

Free 30-day pilotWe do the setupData hosted in the EU

Industries

One platform, a package for each industry

Each package speaks your trade’s language: its own words, questions and booking rules, on the same assistant, inbox and calendar.

Pilots open

Real-estate agencies

Viewing requests from portals and your website, answered in the buyer’s language with free times, and the viewing booked.

buyerlistingviewing
See the agency package →

Another industry that books appointments from enquiries? Tell us about it.

How it works

From enquiry to an appointment in your calendar

Zelvai works with the email and calendar you already use. There is nothing to migrate.

1

Connect

Forward your enquiry emails to your Zelvai address and connect your calendar. One call with us; we do the setup.

2

Approve the reply

Within a minute the assistant drafts a reply in the customer’s language, with free times from your calendar. Your phone pings; approve, edit or take over.

3

It is booked

One tap books the time the customer picked. It lands in your calendar, the customer gets an invite to answer Yes or No, and reminders go out the day before and two hours before.

The app

One inbox for every enquiry, on your phone and your desk

The Zelvai inbox runs in the browser. Add it to your home screen and it behaves like an app, with alerts.

Inbox with approval

Every conversation in one list, filtered by what needs you. The assistant’s draft waits under the conversation until you approve it.

Alerts on your phone

A push notification the moment a draft is ready or a customer needs a person, even with the app closed.

Calendar view

The week’s appointments, coloured by the customer’s answer.

Yes / No invites

The confirmation carries a calendar invite. The customer’s answer shows up in Zelvai on its own.

Reminders and a report

Reminders the day before and two hours before, in the customer’s thread and language. A one-page report at the end of the pilot.

Channels

Where enquiries come from, today and next

Email, your website form and a chat on your site work today; Instagram and Messenger are set up with each pilot. Every channel lands in the same inbox.

Enquiries

  • Email, including portal enquiriesForward them to your Zelvai address
    Live
  • Website formYour site’s enquiry form, straight into the inbox
    New
  • Website chatA small chat window on your site, one line of code
    New
  • Instagram and MessengerDirect messages to your page; set up with you in the pilot
    Pilot
  • WhatsApp and ViberOn the list after the channels above
    Planned

Calendars

  • Google CalendarFree times read live; bookings written in
    Live
  • Zoho CalendarFree times read live; bookings written in
    Live
  • Outlook, Microsoft 365, iCloud
    Coming soon
Questions

Questions businesses ask us

Will customers know they are talking to an assistant?

Yes. Every reply says it comes from your business’s assistant. Anything the assistant cannot answer from the facts you gave it is handed to you instead of guessed.

Do I need to install anything?

No. The inbox runs in the browser on your phone and computer. Add it to your home screen to get alerts like any other app.

Which languages does it answer in?

The language the customer wrote in, with dates and day names in that language too. You read and approve every reply before it goes out.

Can it send replies on its own?

Not during the pilot: you approve every reply. Switching single steps to automatic comes later, and only when you choose it.

Where is my data stored?

In the EU. We sign a data-processing agreement with every business and keep only what the conversation needs.

Stop losing customers to slow replies.

Book 15 minutes and we will show the assistant answering one of your own enquiries, in your customer’s language, in under a minute.

Book a 15-minute demo Or email us
Book a 15-minute demo Industries